PEOPLE • PROGRAMS • STRONGER COMMUNITIES

Helping organizations, teams, and communities thrive.

Operations and community-outreach professional with 20+ years of experience in business ownership, staff management, customer service, volunteer coordination, and community partnerships.

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20+Years of Experience

TeamsRecruited & Coached

Community
PartnershipsBuilt & Maintained

ProgramsPlanned & Supported

Operations Management

Daily operations, scheduling, inventory oversight, and financial reporting.

Team Leadership

Recruiting, training, coaching, and performance support for employees and volunteers.

Community Engagement

Building partnerships and expanding access to services and resources.

Program Coordination

Planning, documentation, records management, and continuous improvement.

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ABOUT ME

Committed to People, Service and Positive Impact

I am an operations and community-outreach professional with more than 20 years of experience in business management, staff supervision, customer service, volunteer coordination, and community partnerships. I enjoy helping organizations operate efficiently, support their people, and make a lasting difference in the communities they serve.

Learn More About My Background

Leadership & MentoringDeveloping and supporting people

Strategic PlanningTurning goals into practical action

Community OutreachBuilding strong partnerships

Problem SolvingFinding solutions and improving processes

A CLOSER LOOK

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AI EXPERTISE

AI Literacy & Responsible Use

Generative AI literacy, prompt design, AI-assisted drafting, human review, and fact-checking. Uses sound judgment when handling sensitive information.

PROFESSIONAL EXPERIENCE

Building People, Programs and Opportunities

Illustrative red brick church with a welcoming entrance

Community Outreach Coordinator

Friendship Memorial Baptist Church

Richmond, VA | January 2014 – April 2026

Managed orientation and support programs, coordinated volunteers, maintained program records, and built community partnerships to improve access to services.

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Illustrative modern salon interior with styling chairs and mirrors

Owner / Operator

Xtremly Xclusive Nails and Hair

October 2003 – December 2014

Founded and managed a full-service salon, overseeing staffing, customer service, scheduling, accounting, marketing, inventory, and daily operations.

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EDUCATIONCalhoun Community CollegeAssociate in Science · 2026

CERTIFICATIONPhlebotomist CertificationCalhoun Community College · 2023

LICENSECosmetology / Hair DesignVirginia School of Hair Design · 2002